Posted on July 2, 2009 by Sue Wilson

Looking for great fashion for women, men, teens or kids?
Want to get 5% CashBack when you buy?
Then you’ll be heading for the high street now that top chain New Look is the latest leading retailer to join the CashBack card!
With over 600 stores nationwide you can be sure of finding the latest trends…
Look great! Save money! It’s another great reason to use a Utility Warehouse CashBack card!
Call Sue Wilson on 01753 865563 or look at www.YourMoney247.co.uk for more details.
Filed under: New Features | Leave a Comment »
Posted on June 22, 2009 by Sue Wilson
Sabio, the innovative contact centre services and solutions company announces that it has won a major contract to provide telephony and call centre infrastructure support for Telecom plus PLC’s rapidly-expanding customer contact operations.
Trading as the Utility Warehouse, Telecom plus provides a unique fully integrated multi-utility package (covering gas, electricity, fixed telephony, mobile telephony and broadband) to homes and businesses across the UK.
The company has seen significant growth during the recent economic downturn as potential customers increasingly search for ways to reduce their outgoings.
———————————————————————————————-
Join the UK Call Centres LinkedIn group. The Who’s Who of UK call centres !
Click here to join > http://www.linkedin.com/groupRegistration?gid=1803753 <http://www.linkedin.com/groupRegistration?gid=1803753>
———————————————————————————————-
Telecom plus is currently on a growth projectory that will see its customer numbers double over the next two years. Sabio will provide ongoing support services to ensure that the company’s core Avaya telephony and call centre applications are able to both support this growth and enable the continued provision of the highest customer service levels. Telecom plus was recently recognised as the ‘Company of the Year’ at the annual PLC awards held in March 2009, with voters recognising the shareholder value created by the growth in services and revenues of its successful Utility Warehouse brand, which now has over 280,000 customers.
Under the new contract, Sabio will provide comprehensive support services to ensure the effective operation of the company’s core Avaya solutions including its major Communication Manager and Avaya Voice Portal implementations. Sabio will also provide Telecom plus with ongoing technology consultancy and advice to ensure that the company makes best use of its communications applications going forward.
According to Charles Wigoder, Telecom plus Chief Executive: “we’re committed to supporting our growth with the best available customer service systems and applications, and have recently completed our move into a larger building that provides the infrastructure to support our future growth. Maintaining our current high standards of customer service will be a key factor in our continued success, so bringing Sabio on board to ensure our technology delivers its full potential is clearly an important step for us.
“We’re also committed to further automating our customer service processes to deliver enhanced benefits to both our customers and the broader business,” he continued. “Having access to Sabio’s deep Avaya capabilities, with its understanding of other key contact centre technology areas, helps give us the confidence we need to grow our service capability in line with the growth in customer numbers currently being experienced.”
“With its Utility Warehouse brand, Telecom plus has clearly created a compelling customer proposition, and we’re delighted to have been chosen to support their Avaya systems and applications while supporting their business with best practice technology advice,” added Sabio Director, Adam Faulkner. “Customer service is clearly an essential element of the Utility Warehouse offer, so we’ll be working closely with the team at Telecom plus to make sure that they have flexible and reliable contact centre systems and applications in place, leaving them free to drive their business forward and deliver the superior levels of service that their customers increasingly demand.”
About Telecom plus PLC:
Telecom plus, which owns and operates the Utility Warehouse brand, is the UK’s only fully integrated provider of a wide range of competitively priced utility services spanning both the Communications and Energy markets.
Customers benefit from the convenience of a single monthly bill, consistently good value across all their utilities and exceptional levels of customer service. The Company does not advertise, relying instead on “word of mouth” recommendation by existing satisfied customers in order to grow their market share. The company is based in North London, from where it runs its entire operation including its call centre and customer service teams.
Telecom plus plc was recently named as ‘Company of the Year’ at the annual PLC awards and is listed on the London Stock Exchange (Ticker: TEP LN).
For further information please visit: www.YourMoney247.co.uk <http://www.YourMoney247.co.uk>
About Sabio:
Sabio is an innovative contact centre services company focused on delivering exceptional customer contact strategies and solutions. Sabio offers business consulting, systems integration and managed services and has worked with many major organisations across the UK including egg, HCL Technologies, Homeserve, ING Lease, Leeds City Council, Newport City Council, Orange, Pitney Bowes, Scottish Widows, Student Loans, Thames Water and Yorkshire Building Society.
Visit www.sabio.co.uk <http://www.sabio.co.uk/> for more information.
Filed under: New Features | Leave a Comment »
Posted on April 2, 2009 by Sue Wilson

More Good News
I think the Utility Warehouse is great – but you don’t have to take my word for it. They’ve been featured in Which? lots of times. Watch Dawn French telling Jennifer Saunders all about it:
Go to French and Saunders video - it lasts a couple of minutes. Let me know what you think!
All the best,
PS – Please forward it on to anyone else you think might be interested in saving some money. And you could win free utilities for a year!
Filed under: Energy, Gas, Electric | Leave a Comment »
Posted on February 6, 2009 by Sue Wilson

Get involved with Utility Warehouse.
The time is right NOW!
They’re a FTSE-250 company, they’ve recently had a Which? magazine “Best Buy” for broadband and phone, and they were also named best energy supplier in the October issue of Which? as well.
And they’ve just produced a great new video starring French and Saunders, designed to introduce the Discount Club concept to potential customers.
Why not take a couple of minutes to have a look, and you’ll see why now is the perfect time to either start saving or start building yourself an additional income – or both! It’s already made a huge difference to me!
To watch it, simply click French and Saunders video then let me know what you think. It lasts about 3 minutes.
And if you know anyone else who might be interested in either saving money or making extra money part-time, please forward this message to them! You could win free utilities for a year!
Join me at a special free one hour presentation in Cobham, Surrey on Wed 11th Feb where you can find out more and get all your questions answered. Contact me for more details.
Sue Wilson
Tel: 01753 865563
Free: 0800 29 800 71
Mob: 07801 937708
Email: sue@YourMoney247.co.uk
Web: www.YourMoney247.co.uk
Filed under: Energy, Gas, Electric | Tagged: earnings Sue Wilson, French, Make Money, part-time, Saunders, Save Money, video | Leave a Comment »
Posted on February 6, 2009 by Sue Wilson
Check out French & Saunders talking about how you can save money on your bills!
Simply click here on French and Saunders video then let me know what you think. It lasts about 3 minutes.
Please pass it on to anyone else you think might be interested in saving some money. And you could win free utilities for a year!
Filed under: Energy, Gas, Electric | Tagged: Berkshire, Big 6, Bills, British Gas, Cuts, Electric, Energy, Eton Wick, French, Gas, Money, Price, Saunders, Save, Sue Wilson, Utility Warehouse, video, Windsor | Leave a Comment »
Posted on February 3, 2009 by Sue Wilson
The Utility Warehouse CashBack card
THIS IS NOT A CREDIT CARD!
FANTASTIC FOR BUDGETING
The only payment card that gives you an extra 5% saving on: food and fuel at Sainsbury’s, as well as clothing, DIY, health and beauty products, household and electrical goods… at leading retailers throughout the UK!

Participating retailers include: Sainsbury’s, Argos, Halfords, Homebase, JJB sports, Topman, Topshop and more and growing….
- Top up your card with the amount of money you choose
- Shop at any participating retailer and save 5% on top of any other special offers, sale pricesor discounts
- Receive your savings as CashBack on your next Utility Warehouse bill!
- There is no limit to how much CashBack you can receive!
The card is welcomed anywhere you see the MasterCard® acceptance mark. You can use it to shop online, over the phone and abroad. And because it’s not linked directly to your bank account, you are protected from identity theft and fraud.
You can order a partner card with a main card – which shares the balance. Or order up to three sibling cards; each has its own balance – perfect for pocket money, or for sending money to a family member away from home – even abroad!
Check it out:
£125 per week on food, petrol and other household purchases that you would have made anyway would equal a spend of £500 per month.
£500 per month would mean a saving of £25 per month off your utility bill with us.
That’s a massive saving of £300 per year!
Can you afford not to check it out?
Filed under: CashBack Card | Leave a Comment »
Posted on February 1, 2009 by Sue Wilson
NEW! FRENCH AND SAUNDERS VIDEOS
Utility Warehouse have produced a series of video clips, all featuring French and Saunders.
These very fun short videos will be a great way to promote the many services to both new and existing customers.
The first one with be available to watch soon.
Watch this space!
They’re very funny…
Filed under: New Features | Leave a Comment »
Posted on January 23, 2009 by Sue Wilson
Have you heard?
According to moneysupermarket.com there is at last some good news for the millions of homeowners struggling to pay their energy bills.
British Gas, the country’s largest residential supplier, has announced that it will be cutting its standard gas prices by 10% from February 19th. The price cut will save customers an average of £88 a year.
The 10% reduction applies only to British Gas’ standard gas tariff. Its electricity prices will remain unchanged.
British Gas’ announcement will therefore come as a huge relief and analysts expect the other five major energy suppliers – E.ON, EDF Energy, Npower, Scottish Power and Scottish & Southern – to follow suit in the coming weeks.
Scott Bryom, utilities expert at moneysupermarket.com, said: “British Gas has thrown down the gauntlet to the rest of the ‘Big Six’ but as far as bill payers are concerned a 10% drop does little to compensate for the record price increases in 2008. We now expect a flurry of activity in the energy market with other providers moving imminently in response.”
Read more »
Filed under: Energy, Gas, Electric | Leave a Comment »